Legal
Privacy Policy
Last updated: 1 January 2025
1. Information We Collect
When you create an account or make a purchase, we collect your name, email address, and billing details. We also collect usage data such as which classes you've watched, progress percentages, and your in-app preferences.
2. How We Use Your Information
We use your information to provide and personalise the Service, process transactions, send transactional emails (receipts, access expiry reminders), and improve the platform experience. We do not sell your personal data to third parties.
3. Cookies
We use essential cookies to keep you logged in and remember your preferences. Optional analytics cookies help us understand how the platform is used. You can manage cookie preferences at any time in your browser settings.
4. Data Sharing
We share data only with trusted service providers necessary to operate the platform (e.g. payment processor, email delivery, video hosting). All providers are contractually required to protect your data in accordance with applicable law.
5. Data Retention
We retain your account data for as long as your account is active, plus a reasonable period after closure for legal and accounting purposes. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at hello@liremethod.com. We will respond within 30 days.
7. Security
We implement industry-standard security measures including HTTPS encryption, secure password hashing, and periodic security audits. No system is perfectly secure; we encourage you to use a strong unique password for your account.
8. Children
The LIRE Method platform is intended for adults aged 18 and over. We do not knowingly collect personal data from children under 13.
9. Changes
We may update this Privacy Policy periodically. We will notify you of material changes via email or an in-app notice at least 14 days before the changes take effect.
10. Contact
For any privacy-related questions or requests, please contact us at hello@liremethod.com.